Scratch-it Knowledge Base

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Zembula Knowledge Base | Scratching-Page

How do I get started with Scratch-it?

Welcome to Zembula! We're excited to have you onboard and can't wait to see your first Scratch-it experience.

In just a few steps, you will easily create and share your Scratch-it with friends, family or coworkers. Ready? Great! Let's get started!

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We are sending the same campaign to a different segment. Can I clone my Scratching Page?

There are a many reasons why you may want to run a repurpose a scratching page for a new campaign. Common reasons are:

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I’m all done building. How do I view my finished scratching page?

 Great. You’ve finished building your scratching page! To view your live Scratch-it you will need to first publish it on the “Review & Publish” page.

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How do I set up my Scratching Page?

 Setting up your Scratching Page is easy. We’ve added all the steps below:

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How do I add or delete a team member?

If you need to add another user/team member to the platform to make their own edits and changes, simply follow these steps.

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What happens if I expire my Scratch-it?

If you expire your Scratch-it the scratching page will remain living. However, the scratch-it itself will not be available to interact with. There are two different ways to expire a live Scratch-it:

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Can I change the scratching page to include two Scratch-its?

 The scratching platform supports only one scratch-it per scratching page. Multiple option campaigns can be created within emails or Facebook posts by adding multiple images together that link out to individual, seperate scratching pages. 

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How do I use pass through parameters with my scratching page URL?

Passing through parameters is important for collecting information from email all the way through to the product page, as well as for prepopulating landing page forms.

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